All claims must be in accordance with warranty policy only.
If strips OR other low voltage DC LED products damaged due to wrong input voltage [Such as AC high voltage OR 24 V instead of 12 v etc.. or unspecified voltage, does not come under warranty and thus cannot be claimed for replacement.
In case of any unexpected functionality of lights [Flickering etc.], buyer must report to our technical team and provide site details to avoid further damages to the product.
Replacement will be offered only after return of faulty goods for manufacturing or technical defects.
All the products in Warranty will be either repaired or replaced as per the defect and situation and type of product.